Privacy Policy
Privacy Policy
Effective Date: May 21, 2026
At Cedar Invites ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us or use our services through WhatsApp.
1. Information We Collect
To provide a seamless communication and support experience, we collect specific information when you interact with our business account:
- Phone Numbers: We collect your WhatsApp phone number to establish a direct communication channel with you.
- Messaging Context & History: We retain the contents of your messages, media attachments, and interaction history purely to track and manage our business conversations.
2. How We Use Your Information
We collect and process your phone number and messaging context purely to fulfill customer communication. Specifically, this data is used to:
- Respond to your direct inquiries, support requests, and product questions.
- Provide automated updates or interactive chatbot responses that you explicitly trigger.
- Deliver relevant updates regarding your account or requests.
We do not sell, rent, or lease your contact information or chat histories to third parties. This data is processed strictly within the infrastructure required to manage our business relationship with you.
3. Third-Party Data Processing (Meta / WhatsApp)
Our messaging channel utilizes the WhatsApp Cloud API hosted by Meta. By communicating with us via WhatsApp, you acknowledge that your messaging data passes through Meta’s secure infrastructure and is subject to the standard WhatsApp Business Terms of Service.
4. Data Retention and Deletion Rights
We only retain your messaging records for as long as necessary to maintain active customer service or as required by law.
You have full control over your personal data. To request that your phone number and chat data be permanently deleted from our records, please contact us via email at cedarinvites@hotmail.com with the subject line "Data Deletion Request."
Upon receiving your request, we will verify your identity and securely purge your information from our communication databases within 30 days, unless a legal obligation requires retention.
5. Contact Us
If you have any questions, concerns, or legal inquiries regarding this Privacy Policy or your data, please contact us at:
Business Name: Cedar Invites
Email: cedarinvites@hotmail.com